Balloons for any Occasion Delivered in New York City
Call Us: (212) 675-9697

Help – FAQ

F A Q - Help We are Balloons Professionals with more than a decade in business. Working with a clients face to face in our New York store we answered hundreds of questions about and around Balloons and finally decided to put together answers to most popular ones. Browse through them and contact us if the question you have isn’t on a list.

We will appreciate your opinion about our online Balloon Shop. Your convenience and satisfaction is our main goal and will be happy to hear from you.

Enjoy your visit.

Where you Deliver?

We located in Greenwich Village – 13 E 8th St, New York, NY 10003.

Delivery area we guarantee is: Manhattan, Bronx, Brooklyn, Queens.

Delivery fee will vary based on distance from Village Party Store – $20.00 min charge.

Delivery to other areas, like New Jersey, Connecticut, Staten Island and other places close to Manhattan could be involving tolls and special trips. Special delivery have to be discussed with Store management prior to placing an order. If we will commit to deliver your order, you will be able to place an order on-line, select local pick-up as a shipment option and add to cart special delivery fees (to be defined separately).

How can I pay for my order?

For your convenience we offering secure and convenient checkout options:

We accept all major credit and debit cards

  • Visa
  • MasterCard
  • American Express
  • Discover

PayPal is a prefered on-line payment for a lot of people this days and we gladly offering this payment option as well. Just don’t forget to go ahead to paypal.com to complete the transaction. Once paid, you will be redirecting back to balloonshopnyc.com Thank You page and will receive order confirmation in email.

You can send us Company or Personal Check and we will prepare you order for Delivery or Pick up once you check is cleared. Allow 3-5 extra business days for processing if you paying with check.

Soon we are planning to offer one more popular payment option – “Pay with Amazon”. After you finished putting together order in shopping cart, you can login to your Amazon account and pay with One-Click option.

Do you sell uninflated Balloons?

Yes we selling uninflated Party Balloons in sets. For example: we have sets of 72 12 inch Solid colors balloons, sets of 2 for 36 inch solid colors balloons. Please check our Solid balloons section for uninflated balloons sets.[/atab][atab title=”How long Latex Balloon will stay fully inflated?”]It depends on a lot of details.
1. What it was inflated with – air, helium, water.
2. Was it treated to keep it fully inflated with “Hi-Float” (check out Hi-Float info next).
3. What is surrounding conditions – temperature, humidity.
If untreated Latex balloons inflated with helium will stay around 12 hours before they will start slowly letting out gas. We have hi-float option when you placing an order. If you coming to the store let our staff know that you need special treatment.

What is Hi-Float Treatment for Latex Balloons?

Did you know that Latex Balloons inflated with Helium will keep it in for a little longer than 12 hours? If you are planning ahead of time and one of these people who have to get everything ready long before the event, that little fact could be a real problem. But not to worry, we have a solution – safe, nontoxic and biodegradable liquid – “Hi-Float”.
Hi Float Latex Balloons Treatment

With Hi-Float special treatment Latex Balloons will stay in great shape up to 20 times longer! There could be timeframe adjustments based on outside conditions but it will do the job.

Remember to choose hi-float option when ordering Inflated Latex Balloons, because it has to be injected inside the balloon prior to inflation.

Enjoy you party!

Can I order shipment of Inflated Balloons?

Question might seem unreasonable, bet we’ve got it a lot. NO, ABSOLUTELY NOT WE ARE GOING TO SHIP INFLATED BALLOONS. We will arrange delivery in Tri-State area for extra fees.[/atab][atab title=”What is Mylar Balloon?”]Mylar Balloons also known as foil or metallized balloons made from thin, un-stretchable metallized films such as Mylar (BoPET – biaxially-oriented polyethylene terephthalate – don’t worry I can’t pronounce it either). Mylar balloons usually have shiny reflective surfaces and printed with colorful pictures and designs for gifts and parties. Foil Balloons made from metallized nylon are light weight and able to keep helium gas from leaking for several weeks.
 

Contact Us

Phone

(212) 675-9697

Address

13 East 8th Street New York NY 10003

Business Hours

Monday - Saturday 9:00 AM - 10:00 PM
Sunday 10:00 AM - 9:00 PM

Our Location