Help – FAQ

F A Q - Help We are Balloons Professionals with more than a decade in business. Working with a clients face to face in our New York store we answered hundreds of questions about and around Balloons and finally decided to put together answers to most popular ones. Browse through them and contact us if the question you have isn’t on a list.

We will appreciate your opinion about our online Balloon Shop. Your convenience and satisfaction is our main goal and will be happy to hear from you.

Enjoy your visit.

Where you Deliver?
We in Greenwich Village – 13 E 8th St, New York, NY 10003.

Delivery area we guarantee is: Manhattan, Bronx, parts of Brooklyn, parts of Queens.

Delivery fee will vary based on distance from Village Party Store – $20.00 min charge.

Delivery to other areas, like New Jersey, Connecticut, Staten Island and other places close to Manhattan could be involving tolls and special trips. Special delivery has to be discussed with Store management before placing an order. If we will commit to deliver your order, you will be able to place an order online, select local pick-up as a shipment option and add to cart special delivery fees (to be defined separately).

How Much is Delivery Fee?
We deliver from Greenwich Village – 13 E 8th St, New York, NY 10003.

Please check delivery fee for every Borough / Neighborhood. Look up your delivery address zip code.

Manhattan Delivery Fee
Manhattan Delivery Fee
Neighborhood Zip Fee
Central Harlem 10026
10027
10030
10037
10039
$45.00
Hunts Point and Mott Haven 10001
10011
10018
10019
10020
10036
$40.00
East Harlem 10029
10035
$45.00
Gramercy Park and Murray Hill 10010
10016
10017
10022
$40.00
Greenwich Village and Soho 10012
10013
10014
$25.00
Lower Manhattan 10004
10005
10006
10007
10038
10280
$40.00
Lower East Side 10002
10003
10009
$45.00
Midtown Manhattan 10167 $40.00
Upper East Side 10021
10028
10044
10065
10075
10128
$45.00
Upper West Side 10023
10024
10025
$40.00
Inwood and Washington Heights 10031
10032
10033
10034
10040
$45.00
Bronx Delivery Fee
Bronx Delivery Fee
Neighborhood Zip Fee
High Bridge and Morrisania 10451
10452
10456
$45.00
Hunts Point and Mott Haven 10454
10455
10459
10474
$45.00
Central Bronx 10453
10457
10460
$50.00
Bronx Park and Fordham 10458
10467
10468
$50.00
Northeast Bronx 10466
10469
10470
10475
$50.00
Kingsbridge and Riverdale 10463
10471
$55.00
Southeast Bronx 10461
10462
10464
10465
10472
10473
$55.00
Brooklyn Delivery Fee
Brooklyn Delivery Fee
Neighborhood Zip Fee
Central Brooklyn 11212
11213
11216
11233
11238
$45.00
Downtown Brooklyn 11202
11241
11242
11243
11245
11247
11248
$45.00
Southwest Brooklyn 11209
11214
11228
$50.00
Borough Park 11204
11218
11219
11230
$45.00
Canarsie and Flatlands 11234
11236
11239
$60.00
Southern Brooklyn 11223
11224
11229
11235
$60.00
Northwest Brooklyn 11201
11205
11215
11217
11231
$35.00
Flatbush 11203
11210
11225
11226
$40.00
East New York and New Lots 11207
11208
$45.00
Greenpoint 11211
11222
$40.00
Sunset Park 11220
11232
$40.00
Bushwick and Williamsburg 11206
11221
11237
$40.00
Queens Delivery Fee
Queens Delivery Fee
Neighborhood Zip Fee
Northeast Queens 11361
11362
11363
11364
$45.00
North Queens 11354
11355
11356
11357
11358
11359
11360
$45.00
Central Queens 11365
11366
11367
$45.00
Jamaica 11412
11423
11432
11433
11434
11435
11436
$60.00
Northwest Queens 11101
11102
11103
11104
11105
11106
$50.00
West Central Queens 11374
11375
11379
11385
$40.00
Rockaways 11691
11692
11693
11694
11695
11697
N|A
Southeast Queens 11004
11005
11411
11413
11422
11426
11427
11428
11429
$45.00
Southwest Queens 11414
11415
11416
11417
11418
11419
11420
11421
N|A
West Queens 11368
11369
11370
11372
11373
11377
11378
$40.00
How to Pay for Delivery AFTER Placing Order?

Want your order to be delivered but Delivery Fee was not included in the Total of your order? You can still pay delivery fee separately on a website.

IMPORTANT: Make sure your delivery Zip Code included in our deliery Zones Rates (see above) or you arranged “special” delivery with the store management.

  1. Click on the button below
  2. Select Delivery Fee Amount
  3. Go to checkout
  4. Enter your Address (If you registered user on our site – Login and you deafult information will be filled for you).
  5. Make sure Local Pick Up selected (Free)
  6. Don’t forget to add your order number and “DELIVERY FEE” in Order Notes.
  7. And you are all set!
  8. Contact Us if any Problems/Questions.
Pay for Delivery Pay for Delivery
How can I pay for my order?
For your convenience we offering secure and convenient checkout options:

We accept PayPal, Amazon, all major credit and debit cards
  • Visa
  • MasterCard
  • American Express
  • Discover

PayPal is a prefered online payment for a lot of people this days and we gladly offering this payment option as well. Just don’t forget to go ahead to paypal.com to complete the transaction. Once paid, you will be redirecting back to balloonshopnyc.com Thank You page and will receive order confirmation in email.

You can send us Company or Personal Check and we will prepare you order for Delivery or Pick up once you check is cleared. Allow 3-5 extra business days for processing if you paying with the check.

Do you sell uninflated Balloons?
Yes we selling uninflated Party Balloons in sets. For example: we have sets of 72 12 inch Solid colors balloons, sets of 2 for 36 inch solid colors balloons. Please check our Solid balloons section for uninflated balloons sets.

How long Latex Balloon will stay fully inflated?

It depends on a lot of details.
1. What it was inflated with – air, helium, water.
2. Was it treated to keep it fully inflated with “Hi-Float” (check out Hi-Float info next)?
3. What is surrounding conditions – temperature, humidity?
If untreated Latex balloons inflated with helium will stay around 12 hours before they will start slowly letting out gas. We have a hi-float option when you placing an order. If you coming to the store let our staff know that you need special treatment.

What is Hi-Float Treatment for Latex Balloons?
Did you know that Latex Balloons inflated with Helium will keep it in for a little longer than 10 hours? If you are planning ahead of time and one of these people who have to get everything ready long before the event, that little fact could be a real problem. But not to worry, we have a solution – safe, nontoxic and biodegradable liquid – “Hi-Float”.
Hi Float Latex Balloons Treatment

With Hi-Float special treatment, Latex Balloons will stay in great shape up to many times longer! There could be timeframe adjustments based on outside conditions but it will do the job.

Remember to choose a hi-float option when ordering Inflated Latex Balloons, because it has to be injected inside the balloon prior to inflation.

Enjoy your party!

Can I order shipment of Inflated Balloons?

The question might seem unreasonable, bet we’ve got it a lot. NO, ABSOLUTELY NOT WE ARE GOING TO SHIP INFLATED BALLOONS. We will arrange delivery in Tri-State area for extra fees.

What is Mylar Balloon?

Mylar Balloons also are known as foil or metalized balloons made from thin, un-stretchable metalized films such as Mylar (BoPET – biaxially-oriented polyethylene terephthalate – don’t worry I can’t pronounce it either). Mylar balloons usually have shiny reflective surfaces and printed with colorful pictures and designs for gifts and parties. Foil Balloons made from metalized nylon are lightweight and able to keep helium gas from leaking for several weeks. Hidden content