Questions, answered

Yes. Selected balloons are available in uninflated sets, including solid-color latex balloons in multiple sizes. Product pages identify the available format and quantity.

Untreated helium-filled latex balloons generally look their best for about 10–12 hours before they begin to soften. Temperature, humidity, balloon size, and handling can change the float time.

Hi-Float is a safe, non-toxic, biodegradable liquid applied inside a latex balloon before inflation. It can extend float time substantially, although results still vary with the surrounding conditions.

Mylar balloons are made from a reflective foil-like material. They typically hold helium longer than untreated latex balloons and are available in many shapes, characters, numbers, and occasion designs.

No. Inflated balloons are not sent through standard parcel shipping. Choose local delivery or free store pickup when those options are available for your order.

Our configured local-delivery zones cover Manhattan, the Bronx, and selected ZIP codes in Brooklyn and Queens. Enter the destination at checkout to confirm availability and the current fee.

The fee is based on the delivery ZIP code and the active WooCommerce delivery zone. The exact available method and charge appear at checkout before payment.

Yes. Free local pickup is available from our Greenwich Village store at 13 East 8th Street. Select the pickup method at checkout and follow the timing instructions provided with your order.

Some special deliveries may be possible by prior arrangement. Contact the store before ordering so the team can confirm the destination, timing, and any additional delivery or toll charges.